an é (e with accent) can also be written as e+\u0301. the first form is NFC,
the second NFD. when logging in, we transform usernames (email addresses) to
NFC. so both forms will be accepted. if a client is using NFD, they can log
in too.
for passwords, we apply the PRECIS "opaquestring", which (despite the name)
transforms the value too: unicode spaces are replaced with ascii spaces. the
string is also normalized to NFC. PRECIS may reject confusing passwords when
you set a password.
to get the security benefits (detecting mitm attempts), explicitly configure
clients to use a scram plus variant, e.g. scram-sha-256-plus. unfortunately,
not many clients support it yet.
imapserver scram plus support seems to work with the latest imtest (imap test
client) from cyrus-sasl. no success yet with mutt (with gsasl) though.
and change thunderbird autoconfiguration to use it.
unfortunately, for microsoft autodiscover, there appears to be no way to
request secure password negotiation. so it will default to plain text auth.
cram-md5 is less secure than scram-sha-*, but thunderbird does not yet support
scram auth. it currently chooses "plain", sending the literal password over the
connection (which is TLS-protected, but we don't want to receive clear text
passwords). in short, cram-md5 is better than nothing...
for cram-md5 to work, a new set of derived credentials need to be stored in the
database. so you need to save your password again to make it work. this was
also the case with the scram-sha-1 addition, but i forgot to mention it then.
the idea is that clients may not support SCRAM-SHA-256, but may support
SCRAM-SHA-1. if they do support the 256 variant, they'll use it.
unfortunately, thunderbird does not support scram-sha-1 either.