diff --git a/README.md b/README.md index 8899b8f..594f3f6 100644 --- a/README.md +++ b/README.md @@ -315,3 +315,34 @@ Mox also has an "admin" web interface where the mox instance administrator can make changes, e.g. add/remove/modify domains/accounts/addresses. Mox does not have a webmail yet, so there are no screenshots of actual email. + +## Won't the big email providers block my email? + +It is a common misconception that it is impossible to run your own email server +nowadays. The claim is that the handful big email providers will simply block +your email. However, you can run your own email server just fine, and your +email will be accepted, provided you are doing it right. + +If your email is rejected, it is often because your IP address has a bad email +sending reputation. Email servers often use IP blocklists to reject email +networks with a bad email sending reputation. These blocklists often work at +the level of whole network ranges. So if you try to run an email server from a +hosting provider with a bad reputation (which happens if they don't monitor +their network or don't act on abuse/spam reports), your IP too will have a bad +reputation and other mail servers (both large and small) may reject messages +coming from you. During the quickstart, mox checks if your IPs are on a few +often-used blocklists. It's typically not a good idea to host an email server +on the cheapest or largest cloud providers: They often don't spend the +resources necessary for a good reputation, or they simply block all outgoing +SMTP traffic. It's better to look for a technically-focused local provider. + +After you get past the IP blocklist checks, email servers use many more signals +to determine if your email message could be spam and should be rejected. Mox +helps you set up a system that doesn't trigger most of the technical signals +(e.g. with SPF/DKIM/DMARC). But there are more signals, for example: Sending to +a mail server or address for the first time. Sending from a newly registered +domain. Sending messages with content that resembles known spam messages. + +Should your email be rejected, you will typically get an error message that +explains why. In the case of big email providers the error message often has +instructions on how to prove to them you are a legimate sender.